{"id":8612,"date":"2020-06-25T10:00:54","date_gmt":"2020-06-25T08:00:54","guid":{"rendered":"https:\/\/woodpecker.co\/blog\/?p=8612"},"modified":"2025-01-21T10:24:43","modified_gmt":"2025-01-21T09:24:43","slug":"free-email-or-custom-domain-email-which-one-is-better-for-cold-emailing","status":"publish","type":"post","link":"https:\/\/woodpecker.co\/blog\/free-email-or-custom-domain-email-which-one-is-better-for-cold-emailing\/","title":{"rendered":"Free Email or Custom Domain Email? Which One Is Better For Cold Emailing?"},"content":{"rendered":"<p>Should I get a custom domain <span id=\"urn:enhancement-b3bef482\" class=\"textannotation disambiguated wl-thing\">email address<\/span> for my <a id=\"urn:enhancement-6d578628\" class=\"textannotation disambiguated wl-thing\" href=\"https:\/\/woodpecker.co\/use-case\/cold-mailing\/\">sales<\/a> campaigns or should I kick off with a free Gmail one? That\u2019s a dilemma that many novice startuppers face.<\/p>\n<p>To help you decide, I summed up the pros and cons of both free and custom domain <span id=\"urn:enhancement-a2c94e20\" class=\"textannotation disambiguated wl-thing\">email addresses<\/span>. Check which option is a better choice.<\/p>\n<h2>What\u2019s the difference between a free email account and a custom business domain email address?<\/h2>\n<p>You can spot a free <span id=\"urn:enhancement-90efbc84\" class=\"textannotation disambiguated wl-thing\">email account<\/span> by its tail. That\u2019s the one that ends with an email service provider\u2019s name, for example @gmail.com, @outlook.com or @yahoo.com.<\/p>\n<p>A custom domain email, in contrast, ends with your business domain name, in our case it\u2019s @woodpecker.co.<\/p>\n<p>However, we don\u2019t use our main <span id=\"urn:enhancement-e4f39dd0\" class=\"textannotation disambiguated wl-thing\">business<\/span> domain for outbound campaigns. We have a few separate domains dedicated solely to this purpose, like getwoodpecker.com. We decided to make this distinction to protect our main domain\u2019s safety and make handling the responses easier.<\/p>\n<p>Check how we did that: <a href=\"https:\/\/woodpecker.co\/blog\/mailbox-for-outbound\/\" target=\"_blank\" rel=\"noopener\">Why We Set up a Separate Mailbox for Outbound Campaigns? &gt;&gt;<\/a><\/p>\n<p>If you\u2019re considering starting outbound <span id=\"urn:enhancement-93cb9563\" class=\"textannotation disambiguated wl-thing\">sales<\/span>, that\u2019s a step we recommend you take as well. Pick your outbound domain\u2019s name to correspond with your main one, so your prospects won\u2019t get confused. Add an affix, like &#8220;get&#8221;, &#8220;try&#8221;, or use the same name, but a different extension, for example, .io or .co.<\/p>\n<p>To avoid a situation when a prospect types in your outbound domain name and comes to a dead-end because such a website doesn\u2019t exist, don\u2019t forget to set up a redirect to your main domain. For example, if our prospects search for getwoodpecker.com, they will end up on woodpecker.co.<\/p>\n<p>Keep in mind that your domain name is also an important part of your brand identity and may make or break your credibility. Speaking of which, let\u2019s talk a bit about how your <span id=\"urn:enhancement-ac04a57f\" class=\"textannotation disambiguated wl-thing\">email<\/span> address impacts the way prospects perceive your brand.<br \/>\n\n<aside class=\"cta-block cta-block--a-version js-cta-block ab-no-10-cta-block ab-no-11-cta-block\">\n  <p class=\"cta-block__heading u-heading-preset-md-600\">Create better cold mailing campaigns \u2013 Free trial<\/p>\n  <div class=\"cta-block__form-container\">\n    <form class=\"js-cta-block-form\" action=\"https:\/\/woodpecker.co\/signup\/\" class=\"cta-block__button-only-form js-cta-block-no-input-form\">\n      \n\n\n\n\n\n\n\n\n<button class=\"c-button js-button c-button--color-main c-button--size-small u-focus-visible-outline\">\nTry Woodpecker\n<\/button>    <\/form>\n    \n    <form class=\"c-input-button-form js-cta-block-form cta-block__form\" action=\"https:\/\/woodpecker.co\/signup\/\" method=\"POST\" novalidate>\n        \n  <div class=\"c-form-field js-form-field  c-input-button-form__form-field\">\n    \n    <label class=\"c-label c-form-field__label\" for=\"cta-block-form-email-748392518\">Work email<\/label>\n\n                    \n  <input class=\"c-input  js-input c-input-button-form__input\" placeholder=\"will@woodpecker.co\" name=\"email\" id=\"cta-block-form-email-748392518\" type=\"email\" \/>\n            \n    <span class=\"c-form-field__error js-error\">\n                                      Invalid email format\n        \n\n                <\/span>\n  <\/div>\n\n        <div class=\"c-input-button-form__button\">\n          \n\n\n\n\n\n\n\n\n<button class=\"cta-block__button c-button js-button c-button--color-main c-button--size-small u-focus-visible-outline\">\n                Try Woodpecker\n        \n\n<\/button>        <\/div>\n\n            <\/form>\n  <\/div>\n<\/aside><\/p>\n<h2>What does an email address have to do with your professional image?<\/h2>\n<p>Imagine you\u2019re the CEO of a mid-sized SaaS company. You\u2019re browsing through all the new <span id=\"urn:enhancement-d58fb36b\" class=\"textannotation disambiguated wl-thing\">emails<\/span> you received this morning while sipping a mate. Which <span id=\"urn:enhancement-2347d620\" class=\"textannotation disambiguated wl-thing\">email<\/span> would you rather open and reply to: from peter.colliber@yahoo.com or peter@colliber.com? Which one looks more legit and trustworthy?<\/p>\n<p>I think you can agree with me that free <span id=\"urn:enhancement-46ad9763\" class=\"textannotation disambiguated wl-thing\">email<\/span> accounts ending, such as companyname@gmail.com, companyname@yahoo.com, companyname@outlook.com, etc. make a <span id=\"urn:enhancement-2476a4d5\" class=\"textannotation disambiguated wl-thing\">business<\/span> look unprofessional and kinda provisional. They don\u2019t inspire trust.<\/p>\n<p>And in outbound <span id=\"urn:enhancement-dbe7a2b1\" class=\"textannotation disambiguated wl-thing\">sales<\/span>, gaining trust and building credibility in your prospects\u2019 eyes is a top priority, because prospects don\u2019t know you personally. Most likely they never heard about your company and the product you sell either. They won\u2019t engage in a conversation with you unless they verify that you\u2019re a legit company.<\/p>\n<p>And your email address is the first thing that can either strengthen or weaken your credibility. In this case, <span id=\"urn:enhancement-1e262bbd\" class=\"textannotation disambiguated wl-thing\">business<\/span> domain <span id=\"urn:enhancement-58db7bf1\" class=\"textannotation disambiguated wl-thing\">emails<\/span> have an advantage over the free ones.<\/p>\n<h2>The matter of consistency<\/h2>\n<p>Let\u2019s take a look at our example again. The address peter.colliber@yahoo.com suggests that the sender\u2019s name is Peter and his last name is Colliber\u2026 Or perhaps Colliber is his company\u2019s name? Hard to tell, isn\u2019t it?<\/p>\n<p>And what happens when the team grows? How would your prospect or customer know that alice.colliber@yahoo.com also works at Colliber and isn\u2019t some kind of imposter who wants to steal their data?<\/p>\n<p>As your company grows standardizing all the <span id=\"urn:enhancement-f0671b3c\" class=\"textannotation disambiguated wl-thing\">email addresses<\/span> will become a necessity to maintain a consistent brand image. With a business domain <span id=\"urn:enhancement-f075d30b\" class=\"textannotation disambiguated wl-thing\">email<\/span>, you can set up multiple <span id=\"urn:enhancement-df0557d0\" class=\"textannotation disambiguated wl-thing\">email<\/span> addresses that will follow the same pattern, either the personal ones like peter@colliber.com and alice@colliber.com, or the generic, such as contact@colliber.com and support@colliber.com. It\u2019s also easier to set up a separate mailbox for outbound that I already mentioned, which will correspond to your main domain, for example, peter@getcolliber.com.<\/p>\n<p>When it comes to building a consistent brand image, setting up a business domain <span id=\"urn:enhancement-b3b867b0\" class=\"textannotation disambiguated wl-thing\">email<\/span> turns out to be a better choice.<\/p>\n<h2>And what about the email sending limits?<\/h2>\n<p>I wish it was possible to send as many <span id=\"urn:enhancement-5967d310\" class=\"textannotation disambiguated wl-thing\">emails<\/span> per day as your heart desires, but it\u2019s not. <span id=\"urn:enhancement-d1603d69\" class=\"textannotation disambiguated wl-thing\">Email<\/span> sending has limits. Smaller or bigger. Hourly or daily. It depends on your <span id=\"urn:enhancement-b062fb33\" class=\"textannotation disambiguated wl-thing\">email<\/span> service provider, no matter if you have a free <span id=\"urn:enhancement-b9733391\" class=\"textannotation disambiguated wl-thing\">email<\/span> account or a business domain <span id=\"urn:enhancement-a132cad4\" class=\"textannotation disambiguated wl-thing\">email<\/span>.<\/p>\n<p>Sticking to the <span id=\"urn:enhancement-a5dd49b7\" class=\"textannotation disambiguated wl-thing\">email<\/span> sending limits set by your <span id=\"urn:enhancement-6596f142\" class=\"textannotation disambiguated wl-thing\">email<\/span> service provider is important for the sake of <span id=\"urn:enhancement-eafe1fcf\" class=\"textannotation disambiguated wl-thing\">email<\/span> deliverability. Sending <a href=\"https:\/\/woodpecker.co\/blog\/how-to-write-a-cold-email-that-actually-works-six-step-tutorial\/\">cold <span id=\"urn:enhancement-4e29e1b0\" class=\"textannotation disambiguated wl-thing\">email<\/span><\/a> campaigns without being aware of your <span id=\"urn:enhancement-8b8ea1eb\" class=\"textannotation disambiguated wl-thing\">email<\/span> provider\u2019s limits would get your <span id=\"urn:enhancement-7d0ec70a\" class=\"textannotation disambiguated wl-thing\">email<\/span> account blocked before you know it.<\/p>\n<p>Gmail and G Suite users who want to scale up their outbound <span id=\"urn:enhancement-49d7510d\" class=\"textannotation disambiguated wl-thing\">sales<\/span> should remember that:<\/p>\n<ul>\n<li>Free Gmail daily limit is 100 messages via SMTP (but 500 <span id=\"urn:enhancement-21474b13\" class=\"textannotation disambiguated wl-thing\">emails<\/span> via browser)<\/li>\n<li>G Suite daily limit is 2000 messages (500 on trial)<\/li>\n<\/ul>\n<p>As you can see the difference is significant!<\/p>\n<p>Check how many <span id=\"urn:enhancement-3e13543\" class=\"textannotation disambiguated wl-thing\">emails<\/span> per hour or the day you can send from your <span id=\"urn:enhancement-4281c862\" class=\"textannotation disambiguated wl-thing\">email<\/span> account:<br \/>\n<a href=\"https:\/\/woodpecker.co\/blog\/email-sending-limits\/\" target=\"_blank\" rel=\"noopener\">What Are Email Sending Limits of Various Email Service Providers? &gt;&gt;<\/a><br \/>\n\n<aside class=\"cta-block cta-block--a-version js-cta-block ab-no-10-cta-block ab-no-11-cta-block\">\n  <p class=\"cta-block__heading u-heading-preset-md-600\">Get cold emails right with Woodpecker<\/p>\n  <div class=\"cta-block__form-container\">\n    <form class=\"js-cta-block-form\" action=\"https:\/\/woodpecker.co\/signup\/\" class=\"cta-block__button-only-form js-cta-block-no-input-form\">\n      \n\n\n\n\n\n\n\n\n<button class=\"c-button js-button c-button--color-main c-button--size-small u-focus-visible-outline\">\nStart for free\n<\/button>    <\/form>\n    \n    <form class=\"c-input-button-form js-cta-block-form cta-block__form\" action=\"https:\/\/woodpecker.co\/signup\/\" method=\"POST\" novalidate>\n        \n  <div class=\"c-form-field js-form-field  c-input-button-form__form-field\">\n    \n    <label class=\"c-label c-form-field__label\" for=\"cta-block-form-email-2063211737\">Work email<\/label>\n\n                    \n  <input class=\"c-input  js-input c-input-button-form__input\" placeholder=\"will@woodpecker.co\" name=\"email\" id=\"cta-block-form-email-2063211737\" type=\"email\" \/>\n            \n    <span class=\"c-form-field__error js-error\">\n                                      Invalid email format\n        \n\n                <\/span>\n  <\/div>\n\n        <div class=\"c-input-button-form__button\">\n          \n\n\n\n\n\n\n\n\n<button class=\"cta-block__button c-button js-button c-button--color-main c-button--size-small u-focus-visible-outline\">\n                Start for free\n        \n\n<\/button>        <\/div>\n\n            <\/form>\n  <\/div>\n<\/aside><\/p>\n<h2>What is email address warm-up and do you need to do it?<\/h2>\n<p>Speaking of deliverability, there\u2019s one more thing that\u2019s equally crucial for a free <span id=\"urn:enhancement-7c403208\" class=\"textannotation disambiguated wl-thing\">email<\/span> account as well as a business domain <span id=\"urn:enhancement-96d8f132\" class=\"textannotation disambiguated wl-thing\">email<\/span>. Both need to be well warmed-up before you launch your first outbound campaign.<\/p>\n<p>Why does it matter so much? And what does the process of warming up a domain look like?<\/p>\n<p>In the email world, there\u2019s something called a sender reputation. It\u2019s kind of a score that is measured based on your email sending practices. By default, every new <span id=\"urn:enhancement-68f8faf5\" class=\"textannotation disambiguated wl-thing\">email address<\/span> has a neutral reputation. It means that spam filters keep a close eye on it and are suspicious of any unusual activity.<\/p>\n<p>So if you suddenly started sending dozens or hundreds of <span id=\"urn:enhancement-23b7f887\" class=\"textannotation disambiguated wl-thing\">emails<\/span> a day, your sending activity would surely alarm spam filters, your reputation would be damaged and as a result, your <span id=\"urn:enhancement-387ba236\" class=\"textannotation disambiguated wl-thing\">email account<\/span> would get blocked in the blink of an eye.<\/p>\n<p>To be able to scale your email sending, you need to earn a good sender reputation first. That\u2019s the aim of <span id=\"urn:enhancement-76691fc3\" class=\"textannotation disambiguated wl-thing\">email<\/span> warm up. The idea is that you need to hold your horses and start slow. Send just a few <span id=\"urn:enhancement-b5b11722\" class=\"textannotation disambiguated wl-thing\">emails<\/span> per day, by hand. Choose the <span id=\"urn:enhancement-5a4c6fc8\" class=\"textannotation disambiguated wl-thing\">email addresses<\/span> of your friends and colleagues, so you can ask them to reply to you. Exchange a few <span id=\"urn:enhancement-58b7b889\" class=\"textannotation disambiguated wl-thing\">emails<\/span>. The key is to make it look like a normal email conversation.<\/p>\n<p>Check out this detailed guide on <a href=\"https:\/\/woodpecker.co\/blog\/warm-up-mailbox\/\" target=\"_blank\" rel=\"noopener\">How to Warm Up an Email Address before Cold Outreach? &gt;&gt;<\/a><\/p>\n<p>We recommend you repeat this process for at least 12 weeks before kicking off your first automated cold email campaign. You can\u2019t speed up the process, nor shorten it. But in the meantime, you can take care of a few things to have it all set before your <span id=\"urn:enhancement-9be43a\" class=\"textannotation disambiguated wl-thing\">email<\/span> is ready for outreach. Follow this <a href=\"https:\/\/woodpecker.co\/blog\/domain-warmup-schedule\/\" target=\"_blank\" rel=\"noopener\">list<\/a>.<\/p>\n<h2>What\u2019s in it for you?<\/h2>\n<p>For <span id=\"urn:enhancement-252bfc32\" class=\"textannotation disambiguated wl-thing\">business<\/span> purposes, and especially for outbound <span id=\"urn:enhancement-637d2102\" class=\"textannotation disambiguated wl-thing\">sales<\/span>, custom domain <span id=\"urn:enhancement-bcf70536\" class=\"textannotation disambiguated wl-thing\">emails<\/span> have a huge advantage over the free ones. They add to your professional brand image, build credibility, and are easier to standardize for maintaining consistency.<\/p>\n<p>However, whichever you choose to use for outbound <span id=\"urn:enhancement-afa50c6d\" class=\"textannotation disambiguated wl-thing\">sales<\/span>, be it a custom domain <span id=\"urn:enhancement-d8c10448\" class=\"textannotation disambiguated wl-thing\">email<\/span> or a free one, don\u2019t forget to warm it up first and mind the sending limits of your <span id=\"urn:enhancement-998cd3be\" class=\"textannotation disambiguated wl-thing\">email<\/span> service provider.<\/p>\n<p>Good luck with your future campaigns!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Should I get a custom domain email address for my outbound sales campaigns or should I kick off with a free Gmail one? That\u2019s a dilemma that many novice startuppers face. To help you decide, I summed up the pros and cons of both free and custom domain email addresses. Check which option is a better choice.<\/p>\n","protected":false},"author":17,"featured_media":10397,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[4],"tags":[109],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.11 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Free Gmail or Custom Domain Email - Which is Better for Cold Emailing?<\/title>\n<meta name=\"description\" content=\"Learn the pros and cons of using free Gmail and custom domain email addresses for outbound outreach and check which one is better for sending cold emails.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/woodpecker.co\/blog\/free-email-or-custom-domain-email-which-one-is-better-for-cold-emailing\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Free Gmail or Custom Domain Email - Which is Better for Cold Emailing?\" \/>\n<meta property=\"og:description\" content=\"Learn the pros and cons of using free Gmail and custom domain email addresses for outbound outreach and check which one is better for sending cold emails.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/woodpecker.co\/blog\/free-email-or-custom-domain-email-which-one-is-better-for-cold-emailing\/\" \/>\n<meta property=\"og:site_name\" content=\"Woodpecker Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/business.facebook.com\/woodpeckerapp\" \/>\n<meta property=\"article:published_time\" content=\"2020-06-25T08:00:54+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-21T09:24:43+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/12\/25.06.2020-Free_Email_Account_vs_Custom_Domain_Email_-_Which_One_Is_Better_For_Cold_Outreach_-blog-01.png\" \/>\n\t<meta property=\"og:image:width\" content=\"650\" \/>\n\t<meta property=\"og:image:height\" content=\"391\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Margaret Sikora\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@woodpeckerapp\" \/>\n<meta name=\"twitter:site\" content=\"@woodpeckerapp\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/woodpecker.co\/blog\/free-email-or-custom-domain-email-which-one-is-better-for-cold-emailing\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/woodpecker.co\/blog\/free-email-or-custom-domain-email-which-one-is-better-for-cold-emailing\/\"},\"author\":{\"name\":\"Margaret Sikora\",\"@id\":\"https:\/\/woodpecker.co\/blog\/#\/schema\/person\/dbd5fae1eeb41a0caf2e2c7bda48059f\"},\"headline\":\"Free Email or Custom Domain Email? 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