{"id":8026,"date":"2020-04-30T08:45:03","date_gmt":"2020-04-30T06:45:03","guid":{"rendered":"https:\/\/woodpecker.co\/blog\/?p=8026"},"modified":"2025-01-21T10:24:52","modified_gmt":"2025-01-21T09:24:52","slug":"why-emails-bounce-10-most-common-issues","status":"publish","type":"post","link":"https:\/\/woodpecker.co\/blog\/why-emails-bounce-10-most-common-issues\/","title":{"rendered":"Why Emails Bounce Back: 10 Most Common Issues"},"content":{"rendered":"<p>A lot of factors come into ensuring <span id=\"urn:enhancement-154e61cc\" class=\"textannotation disambiguated wl-thing\">email<\/span> deliverability. As salespeople, we\u2019d like to believe that being caught up on <span id=\"urn:enhancement-360635db\" class=\"textannotation disambiguated wl-thing\">email<\/span> protocols (<a href=\"https:\/\/blog.mailtrap.io\/imap-pop3-smtp\/\" target=\"_blank\" rel=\"noopener noreferrer\">SMTP, POP3 or IMAP<\/a>), creating a converting subject line and relevant content is enough to make sure every <span id=\"urn:enhancement-49d4efbe\" class=\"textannotation disambiguated wl-thing\">email<\/span> finds its reader. Unfortunately, the reality is different \u2014 even when it seems like you\u2019ve done everything the right way, bounce rates are still through the roof.<\/p>\n<p>In this guest post, Andriy Zapisotskyi, a\u00a0Growth Manager at\u00a0<a href=\"https:\/\/mailtrap.io\/\" target=\"_blank\" rel=\"noopener noreferrer\">Mailtrap.io<\/a> is going to take a closer look at <a href=\"https:\/\/woodpecker.co\/glossary\/bounced-email\/\">email bounces<\/a> \u2014 their most common two kinds and the reasons behind them.<\/p>\n<h2>Definition of Email Bounce<\/h2>\n<p>Basically, a bounce is a type of situation where a system can\u2019t deliver the <span id=\"urn:enhancement-68d69b42\" class=\"textannotation disambiguated wl-thing\">email<\/span> you sent. In this case, you will get a Non-Delivery-Report from the <span id=\"urn:enhancement-12f27afc\" class=\"textannotation disambiguated wl-thing\">email<\/span> hosting provider. Depending on the client you use, the contents of an NDR can vary \u2014 here\u2019s an example of a message Gmail sends out:<\/p>\n<p style=\"text-align: center;\">\n<img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-8027 size-full\" src=\"https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/04\/Zrzut-ekranu-2020-04-27-o-10.42.27-e1587978751732.png\" alt=\"An example of a non-delivery report (Gmail)\" width=\"781\" height=\"393\" srcset=\"https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/04\/Zrzut-ekranu-2020-04-27-o-10.42.27-e1587978751732.png 781w, https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/04\/Zrzut-ekranu-2020-04-27-o-10.42.27-e1587978751732-300x151.png 300w, https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/04\/Zrzut-ekranu-2020-04-27-o-10.42.27-e1587978751732-768x386.png 768w\" sizes=\"(max-width: 781px) 100vw, 781px\" \/><em>An example of a non-delivery report (Gmail)<\/em><\/p>\n<p>For every bounce, an <span id=\"urn:enhancement-cdabaea1\" class=\"textannotation disambiguated wl-thing\">email<\/span> sender can get a set of details:<\/p>\n<ul>\n<li>A letter\u2019s ID (unique to each <span id=\"urn:enhancement-3adecabc\" class=\"textannotation disambiguated wl-thing\">email<\/span>)<\/li>\n<li>The time when the message bounced<\/li>\n<li>The stage of the delivery cycle when the bounce occurred<\/li>\n<li>The STMP client error<\/li>\n<li>The error report from the <span id=\"urn:enhancement-ae6ee1bf\" class=\"textannotation disambiguated wl-thing\">email<\/span> client<\/li>\n<\/ul>\n<h2>Soft vs Hard Email Bounces<\/h2>\n<p>Although the effect of a bounce is always the same \u2014 an <span id=\"urn:enhancement-f3bd4466\" class=\"textannotation disambiguated wl-thing\">email<\/span> is not delivered to the recipient, there are different types of causes that caused the delivery failure. Depending on what let to the bounce, we can group all bounces in two broad groups:<\/p>\n<h3>Hard bounces<\/h3>\n<p>A hard bounce is when an <span id=\"urn:enhancement-48461a07\" class=\"textannotation disambiguated wl-thing\">email<\/span> comes back as undeliverable \u2014 either because the address is no longer valid, it never existed in the first place, etc. When a message bounces this way, there\u2019s no way to fix the error \u2014 you should just remove the address from your prospect list.<\/p>\n<h3>Soft bounces<\/h3>\n<p>Speaking of a soft bounce, we imply that something is wrong with the <span id=\"urn:enhancement-3ec2c5b\" class=\"textannotation disambiguated wl-thing\">email<\/span>, not the recipient\u2019s address. We will look at the most common soft bounce reasons in detail \u2014 in a nutshell, the most common ones are:<\/p>\n<ul>\n<li>A large attachment inside the <span id=\"urn:enhancement-1cd742ba\" class=\"textannotation disambiguated wl-thing\">email<\/span><\/li>\n<li>A recipient\u2019s <span id=\"urn:enhancement-d5c24a26\" class=\"textannotation disambiguated wl-thing\">inbox<\/span> is full<\/li>\n<li>The <span id=\"urn:enhancement-6a5555df\" class=\"textannotation disambiguated wl-thing\">email<\/span> is blocked by SPAM filters<\/li>\n<\/ul>\n<p>If your bounces are soft, stopping a campaign for a few days is a way to handle the situation. Restart the sending process after a few days and monitor the bounce rate \u2014 if it\u2019s high, you will have to troubleshoot the campaign for bounce triggers.<\/p>\n<p>Take a look at the differences between soft and hard bounces below:<\/p>\n<img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-8028 size-full\" src=\"https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/04\/Zrzut-ekranu-2020-04-27-o-10.46.53.png\" alt=\"Graph showing the difference between hard and soft bounces\" width=\"748\" height=\"563\" srcset=\"https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/04\/Zrzut-ekranu-2020-04-27-o-10.46.53.png 748w, https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/04\/Zrzut-ekranu-2020-04-27-o-10.46.53-300x226.png 300w\" sizes=\"(max-width: 748px) 100vw, 748px\" \/>\n<p style=\"text-align: center;\"><em>Graph showing the difference between hard and soft bounces<\/em><\/p>\n<h2>10 Common Reasons Why Emails Bounce<\/h2>\n<p>If you picked up on a high bounce rate, it may be time to review your <span id=\"urn:enhancement-d3360a0\" class=\"textannotation disambiguated wl-thing\">email<\/span> copy or re-evaluate your prospect base. Let\u2019s take a look at the most common reasons why <span id=\"urn:enhancement-a26b9ce2\" class=\"textannotation disambiguated wl-thing\">emails<\/span> aren\u2019t delivered to prospects&#8217; inboxes.<\/p>\n<h3>Hard bounce reasons<\/h3>\n<p><strong>1. Unknown <span id=\"urn:enhancement-b0f3a8b0\" class=\"textannotation disambiguated wl-thing\">email<\/span><\/strong><br \/>\nAn <span id=\"urn:enhancement-4fab4db8\" class=\"textannotation disambiguated wl-thing\">email<\/span> might bounce because a recipient\u2019s <span id=\"urn:enhancement-201e9d87\" class=\"textannotation disambiguated wl-thing\">email<\/span> is not found. In the non-delivery report, the problem may be stated in many ways, such as:<\/p>\n<p><em>&#8220;No <span id=\"urn:enhancement-c1f27b30\" class=\"textannotation disambiguated wl-thing\">inbox<\/span> matches the name&#8221;<\/em><br \/>\n<em>&#8220;The recipient you listed can\u2019t be reached&#8221;<\/em><br \/>\n<em>&#8220;There\u2019s no such user&#8221;<\/em><\/p>\n<p>All of the above is proof that there\u2019s no <span id=\"urn:enhancement-4836477f\" class=\"textannotation disambiguated wl-thing\">email<\/span> address corresponding to the name you entered. Perhaps, a user deleted the account.<\/p>\n<p>Another common reason is a server-level trigger. The delivery process may be reconfigured the wrong way \u2014 use an <span id=\"urn:enhancement-c4ca566\" class=\"textannotation disambiguated wl-thing\">SMTP<\/span> delivery tester like <a href=\"https:\/\/mailtrap.io\/\" target=\"_blank\" rel=\"noopener noreferrer\">Mailtrap<\/a> to find out if that\u2019s the case.<\/p>\n<p>In Woodpecker these unverified or non-working <span id=\"urn:enhancement-a42d4950\" class=\"textannotation disambiguated wl-thing\">email<\/span> addresses are called invalids. Thanks to native integration with <a href=\"https:\/\/woodpecker.co\/blog\/bouncer-integration\/\" target=\"_blank\" rel=\"noopener noreferrer\">Bouncer<\/a>, <span id=\"urn:enhancement-e4c8ff3b\" class=\"textannotation disambiguated wl-thing\">email<\/span> verification and validation tool, all the <span id=\"urn:enhancement-bb8acc99\" class=\"textannotation disambiguated wl-thing\">email<\/span> addresses on your list are checked and verified before sending. This way the risk of hard bounces is minimized.<\/p>\n<p><strong>2. <span id=\"urn:enhancement-409439ea\" class=\"textannotation disambiguated wl-thing\">Email<\/span> triggered a SPAM filter<\/strong><br \/>\nA SPAM filter might be to blame for bounce spikes. If your <span id=\"urn:enhancement-8e3a5bc1\" class=\"textannotation disambiguated wl-thing\">email address<\/span> or the IP address you are using are blacklisted, no messages you send in bulk will be delivered to recipients.<\/p>\n<p>To troubleshoot this issue, contact a hosting provider or the email admin. They should offer an explanation of whether or not your IP or domain is blacklisted and provide you with blacklist removal instructions.<\/p>\n<p><strong>3. Incorrect file attachment<\/strong><br \/>\nMost email hosting providers have file attachment restrictions \u2014 both regarding the type and the size of the contents. These considerations can apply both to the client you send the message from and that of an <span id=\"urn:enhancement-3a771d12\" class=\"textannotation disambiguated wl-thing\">email<\/span>\u2019s recipient. Although \u2018wrong attachment type\u2019 bounces happen every once in a while, typically, the file size is the chief evil.<\/p>\n<img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-8029 size-full\" src=\"https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/04\/Zrzut-ekranu-2020-04-27-o-10.52.54-e1587977691496.png\" alt=\"Gmail has a 25 MB file attachment limit \u2014 exceeding it might trigger bouncing\" width=\"660\" height=\"288\" srcset=\"https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/04\/Zrzut-ekranu-2020-04-27-o-10.52.54-e1587977691496.png 660w, https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/04\/Zrzut-ekranu-2020-04-27-o-10.52.54-e1587977691496-300x131.png 300w\" sizes=\"(max-width: 660px) 100vw, 660px\" \/>\n<p style=\"text-align: center;\"><em>Gmail has a 25 MB file attachment limit \u2014 exceeding it might trigger bouncing<\/em><\/p>\n<p>How to know that an <span id=\"urn:enhancement-21f20ce3\" class=\"textannotation disambiguated wl-thing\">email<\/span> was returned because of size file issues? Watch out for this <span id=\"urn:enhancement-58767021\" class=\"textannotation disambiguated wl-thing\">email<\/span> bounce back code:<\/p>\n<img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-8030 size-full\" src=\"https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/04\/Zrzut-ekranu-2020-04-27-o-10.55.17.png\" alt=\"email was returned because of size file issues\" width=\"744\" height=\"47\" srcset=\"https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/04\/Zrzut-ekranu-2020-04-27-o-10.55.17.png 744w, https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/04\/Zrzut-ekranu-2020-04-27-o-10.55.17-300x19.png 300w\" sizes=\"(max-width: 744px) 100vw, 744px\" \/>\n<p><strong>4. Policy filtering<\/strong><br \/>\nIf a message recipient specifies a particular <span id=\"urn:enhancement-847b1cd5\" class=\"textannotation disambiguated wl-thing\">email<\/span> policy \u2014 for instance, triggering all <span id=\"urn:enhancement-a8b05b7b\" class=\"textannotation disambiguated wl-thing\">emails<\/span> that ask for credit card data, a message provider may blacklist all <span id=\"urn:enhancement-3bc0387d\" class=\"textannotation disambiguated wl-thing\">emails<\/span> that don\u2019t meet policy criteria.<\/p>\n<p>To avoid policy-triggered bounces, make sure your <span id=\"urn:enhancement-b4150163\" class=\"textannotation disambiguated wl-thing\">emails<\/span> don\u2019t contain special characters, non-Latin letters, trigger words (\u2018credit card\u2019 and such), and unnecessary attachments.<\/p>\n<p><strong>5. Server misconfiguration<\/strong><br \/>\nThis type of hard bounce is also the most obscure one since you will not necessarily get a non-delivery report about it. So, if your <span id=\"urn:enhancement-1248d0cb\" class=\"textannotation disambiguated wl-thing\">email<\/span> marketing management system detected <span id=\"urn:enhancement-8093e2ae\" class=\"textannotation disambiguated wl-thing\">email<\/span> bounce but you got no NDR to confirm it, consider STMP misconfiguration the likeliest reason for malfunction.<\/p>\n<h3>Soft bounce reasons<\/h3>\n<p>Since you have more power over managing and avoiding soft bounces, knowing why they happened can help you directly improve the results of your cold <span id=\"urn:enhancement-221ae2b5\" class=\"textannotation disambiguated wl-thing\">email<\/span> campaign. Here are the 5 most common soft bounce reasons:<\/p>\n<p><strong>1. A recipient has a full <span id=\"urn:enhancement-80c0fb13\" class=\"textannotation disambiguated wl-thing\">inbox<\/span><\/strong><br \/>\nThis type of issue is usually temporary \u2014 wait until there\u2019s room for new <span id=\"urn:enhancement-40171bab\" class=\"textannotation disambiguated wl-thing\">emails<\/span> in their <span id=\"urn:enhancement-1af48e8b\" class=\"textannotation disambiguated wl-thing\">inbox<\/span> again and retry sending.<\/p>\n<p><strong>2. Your <span id=\"urn:enhancement-26734943\" class=\"textannotation disambiguated wl-thing\">email<\/span> is greylisted<\/strong><br \/>\nGreylist is a special type of a SPAM filter that doesn\u2019t allow the <span id=\"urn:enhancement-1fffb514\" class=\"textannotation disambiguated wl-thing\">email<\/span> to be delivered for a short amount of time (could be 900 seconds or less). If you are greylisted, the following bounce back code will come along with NDR report:<\/p>\n<img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-8031 size-full\" src=\"https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/04\/Zrzut-ekranu-2020-04-27-o-10.57.19.png\" alt=\"Email greylisted error\" width=\"744\" height=\"47\" srcset=\"https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/04\/Zrzut-ekranu-2020-04-27-o-10.57.19.png 744w, https:\/\/woodpecker.co\/blog\/app\/uploads\/2020\/04\/Zrzut-ekranu-2020-04-27-o-10.57.19-300x19.png 300w\" sizes=\"(max-width: 744px) 100vw, 744px\" \/>\n<p>After a needed time frame passes, the server will issue another request and complete the delivery process.<\/p>\n<p><strong>3. The recipient\u2019s server is temporarily overloaded<\/strong><br \/>\nThis is another temporary occurrence \u2014 sometimes, there\u2019s too much concurrent traffic on the server that processes <span id=\"urn:enhancement-e5453bbb\" class=\"textannotation disambiguated wl-thing\">email<\/span> delivery \u2014 that\u2019s why some <span id=\"urn:enhancement-757df131\" class=\"textannotation disambiguated wl-thing\">emails<\/span> bounce.<\/p>\n<p><strong>4. A recipient is using an auto-responder<\/strong><br \/>\nIf a reader uses a pre-deployed vacation response template, it can impact <span id=\"urn:enhancement-7f6c7cc\" class=\"textannotation disambiguated wl-thing\">email<\/span> delivery to his <span id=\"urn:enhancement-e01c5f92\" class=\"textannotation disambiguated wl-thing\">inbox<\/span> negatively. The good news is, you don\u2019t have to remove the address from the prospect base altogether \u2014 once the vacation responder is deactivated, you can retry sending the message.<\/p>\n<p><strong>5. Low sender reputation<\/strong><br \/>\nFinally, if there are no apparent attachment, policy triggers, and other <a href=\"https:\/\/blog.mailtrap.io\/email-deliverability\/\" target=\"_blank\" rel=\"noopener noreferrer\">deliverability issues<\/a> and messages keep bouncing, you might have to have a closer look at the <span id=\"urn:enhancement-d1100401\" class=\"textannotation disambiguated wl-thing\">email<\/span>\u2019s reputation score.<\/p>\n<p>A reputation score is a way an address is seen by an ISP. If you are ranked as \u201cFair\u201d or \u201cGood\u201d, email deliverability will likely be high, with few accidental bounces triggered by recipients\u2019 actions.<\/p>\n<p>However, if your reputation score is \u201cLow\u201d, a fair share of your messages will never reach the reader\u2019s inbox. To improve your reputation score and lower bounce rates, make a habit of warming the IP up before starting a full-on campaign.<\/p>\n<h2>How does Woodpecker handle the bounces?<\/h2>\n<p>Woodpecker assigns the &#8220;BOUNCED&#8221; status to a prospect automatically when either a hard or a soft bounce is detected and stops sending emails to that address.<\/p>\n<p>You can review the bounced emails and decide whether to change a prospect&#8217;s status back to &#8220;ACTIVE&#8221; in order to retry sending the message. If you do so, Woodpecker will resume sending it to that particular prospect. <strong>Mind you: it is not advisable to resend hard-bounced emails.<\/strong><\/p>\n<h2>Conclusion<\/h2>\n<p>Email bounce is a tricky topic since there\u2019s only so much you can control. Since email delivery takes two, readers\u2019 actions can be what\u2019s holding you back from reducing email bounces.<\/p>\n<p>However, if you want to control email deliverability, monitoring bounce rates is necessary. For one, look for patterns in bounces \u2014 what type of content is more likely to fail, are there any seasonal trends that lead to poor deliverability, etc? Other than that, try to avoid the type of content that could be a trigger \u2014\u00a0 salesy and a new opportunity speech, file attachments, using special characters in the copy, or the subject line.<\/p>\n<p>\n<aside class=\"cta-block cta-block--a-version js-cta-block ab-no-10-cta-block ab-no-11-cta-block\">\n  <p class=\"cta-block__heading u-heading-preset-md-600\">Send powerful emails &amp; boost replies<\/p>\n  <div class=\"cta-block__form-container\">\n    <form class=\"js-cta-block-form\" action=\"https:\/\/woodpecker.co\/signup\/\" class=\"cta-block__button-only-form js-cta-block-no-input-form\">\n      \n\n\n\n\n\n\n\n\n<button class=\"c-button js-button c-button--color-main c-button--size-small u-focus-visible-outline\">\nStart free trial\n<\/button>    <\/form>\n    \n    <form class=\"c-input-button-form js-cta-block-form cta-block__form\" action=\"https:\/\/woodpecker.co\/signup\/\" method=\"POST\" novalidate>\n        \n  <div class=\"c-form-field js-form-field  c-input-button-form__form-field\">\n    \n    <label class=\"c-label c-form-field__label\" for=\"cta-block-form-email-767245892\">Work email<\/label>\n\n                    \n  <input class=\"c-input  js-input c-input-button-form__input\" placeholder=\"will@woodpecker.co\" name=\"email\" id=\"cta-block-form-email-767245892\" type=\"email\" \/>\n            \n    <span class=\"c-form-field__error js-error\">\n                                      Invalid email format\n        \n\n                <\/span>\n  <\/div>\n\n        <div class=\"c-input-button-form__button\">\n          \n\n\n\n\n\n\n\n\n<button class=\"cta-block__button c-button js-button c-button--color-main c-button--size-small u-focus-visible-outline\">\n                Start free trial\n        \n\n<\/button>        <\/div>\n\n            <\/form>\n  <\/div>\n<\/aside><\/p>\n<p><strong>What is an email bounce, and how does it affect email campaigns?<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">An email bounce occurs when an email message sent to a recipient&#8217;s email address is returned by the recipient&#8217;s email server. This can happen due to various reasons, such as a non-existent email address or issues with the recipient server. High bounce rates can negatively affect the sender&#8217;s reputation with mailbox providers.<\/span><\/p>\n<p><strong>How can I differentiate between hard bounces and other types of email bounces?<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Hard bounces are a type of email bounce that occurs when the email is permanently rejected by the recipient&#8217;s email server, often due to invalid email addresses or a non-existent email account. Other types of bounces, like soft bounces, are temporary and can happen due to a full recipient&#8217;s mailbox or a temporary issue with the mail server.<\/span><\/p>\n<p><strong>What are bounce rates, and why are they important in email marketing?<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Bounce rates refer to the percentage of email messages that are returned as undeliverable. They are important in email marketing as high bounce rates can indicate problems with the email list quality or with the sending domain, potentially leading to spam complaints and issues with email service providers.<\/span><\/p>\n<p><strong>How can I reduce email bounces in my email campaigns?<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">To reduce email bounces, ensure that your email list is up-to-date and free of invalid email addresses. Implementing a double opt-in process can help verify the validity of email addresses. Regularly cleaning your email list and monitoring bounce codes can also help in maintaining a low bounce rate.<\/span><\/p>\n<p><strong>What is an email bounce code, and how can it help in understanding why a bounce happened?<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">An email bounce code is an error message provided by the recipient&#8217;s email server that explains why an email bounced. Understanding bounce codes can help in identifying the cause of the bounce, whether it&#8217;s due to a hard bounce, a problem with the recipient server, or another issue.<\/span><\/p>\n<p><strong>Can occasional hard bounces affect my relationship with mailbox providers?<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Occasional hard bounces are normal and may not significantly affect your relationship with mailbox providers. However, consistently high rates of hard bounces can signal to mailbox providers that your email practices need improvement, potentially impacting your email deliverability.<\/span><\/p>\n<p><strong>What steps should I take if I receive a bounce message for an email sent to a customer?<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">If you receive a bounce message, first check the bounce category indicated in the error message. If it&#8217;s a hard bounce due to a non-existent email address, remove the address from your list. For soft bounces, you can try resending the email or reaching out to the customer through other channels.<\/span><\/p>\n<p><strong>How does the double opt-in process help in managing bounce rates?<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">The double opt-in process helps in managing bounce rates by ensuring that the email addresses collected are valid and that the recipients are interested in receiving your emails. This process requires new subscribers to confirm their email address, reducing the likelihood of emails bouncing.<\/span><\/p>\n<p><strong>What are some common reasons for emails bouncing back from a recipient&#8217;s mailbox?<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Common reasons for emails bouncing back include the recipient&#8217;s email server rejecting the message due to a full mailbox, an invalid or non-existent email address, or issues with the sending domain. Other reasons can include temporary problems with the recipient&#8217;s mail server or email service provider.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A lot of factors come into ensuring email deliverability. As salespeople, we\u2019d like to believe that being caught up on email protocols (SMTP, POP3 or IMAP), creating a converting subject line and relevant content is enough to make sure every email finds its reader. Unfortunately, the reality is different \u2014 even when it seems like you\u2019ve done everything the right way, bounce rates are still through the roof. In this guest post, Andriy Zapisotskyi, a\u00a0Growth Manager at\u00a0Mailtrap.io is going to take a closer look at email bounces \u2014 their most common two kinds and the reasons behind them.<\/p>\n","protected":false},"author":17,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[13],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.11 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why Do Emails Bounce? Here Are 10 Most Common Issues Explained<\/title>\n<meta name=\"description\" content=\"Lets have a look at the difference between soft and hard email bounces, the reasons behind them and what you can do to avoid them.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/woodpecker.co\/blog\/why-emails-bounce-10-most-common-issues\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why Do Emails Bounce? 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